General terms of use and sale These terms apply to anyone who uses the Ventes Achats & Services app and website (the "app"), with or without an account. The app is published by the publisher of Ventes Achats & Services ("we"). 1. Purpose of the app The app is a worldwide marketplace that connects customers, sellers and professionals ("Services"). It lets you publish products, services and requests, search for them, contact each other, prepare quotes, hold live streams and training sessions, broadcast video ads and use digital services (documents, calls, translation, audio studio, image editing…). 2. Acceptance By using the app, you accept these terms, the acceptable use policy, the privacy policy, the refund policy and the service terms. If you do not agree, do not use the app. 3. Access without an account A visitor without an account can view the products, listings, public profiles, reviews, the Advertising page and the list of live streams for the area they choose. They cannot post, contact, buy or open a personal profile: to do so, they must create an account. 4. Your account • You must have reached the age of majority in your country (at least 18) to create an account. • One account per person; a phone number and an email address can only be used for one account. • Your information must be accurate and up to date: name, email address, phone number, account type (Customer, Seller or Services) and area (continent, country, province, municipality, neighbourhood). • Your password is personal and secret. You are responsible for everything done with your account. • Some uses require a verified email address (posting, writing, paying). • You can delete your account at any time: Settings → "Delete my account". 5. Role of the app in sales between users Sales and services are concluded directly between users, via WhatsApp or the app's messaging. We are not a seller, a buyer or a payment intermediary between users; we deliver nothing and guarantee neither the existence, quality, conformity, price nor delivery of the goods and services offered. A quote prepared in the app is a document between the seller and the customer; it does not bind us. Always check the product and the person before paying another user. The customer pays the seller, provider or author directly, using the method they indicate (payment link, merchant code, cash…). The app never receives this money and is not responsible for it. After paying, the customer taps “I have paid”; the seller confirms receipt. If there is a problem: “Report a payment problem”. 6. Visibility of posts A post is visible in an area that depends on its author's level: neighbourhood (basic level and level 1), municipality (level 2), province (level 3), country (level 4), continent (level 5) or worldwide (VIP). The display order takes into account the date, level, subscriptions, reviews and favourites. We do not guarantee any number of views or contacts. 7. Paid services sold by the app • What we sell: levels (1 month), the "Verified account" badge (1 year), live-stream and training hours, guest seats, the welcome video, advertising on the Advertising page, the home-page video ad and digital services (documents, calls, subscriptions…). • Currency: all prices paid to the app are in US dollars (USD), including 5% payment fees. Prices of posts between users may be in another currency; an "approximately" conversion at the daily rate is for information only. • Prices by country: the same service may cost more in some countries, depending on the country's income level (World Bank classification). The reference price is the minimum; no country pays less. The country used is that of your phone number's dialling code and of the payment method; if they differ, the higher price applies. • The price is always calculated by our servers and shown before payment. • Payment: Mobile Money, bank card or in-store purchase, through selected payment providers. We never see or keep your card details. • Activation: as soon as the provider confirms the payment. You receive a receipt (Settings → Billing). • Changing level before the end: the value of the remaining time is deducted from the price of the new level (at least $1 to pay). • End of a level: the account returns to the basic level; videos above the limit are hidden until renewal; posts remain visible in the neighbourhood. • Right of withdrawal: digital services are performed as soon as payment is made, at your request; you acknowledge that they are activated immediately. Refunds follow the refund policy. • Version installed from Google Play or the App Store: digital content is bought through the store, at your country's price; refunds follow the store's rules. 8. Content published by users • You alone are responsible for your posts, photos, videos, messages, reviews, live streams and documents. • You guarantee that you hold the rights to what you publish (photos, music, brands, texts). • You authorise us, free of charge and worldwide, to host, display, compress, crop, automatically translate and broadcast your content in the app, for as long as it is online and solely for the operation of the service. • Content is checked automatically (banned words, images and videos analysed by a secure automatic check) and may be refused or removed if it does not comply with the acceptable use policy. 9. "Verified account" badge The badge means that an official identity document and a photo of the person holding it have been checked, by the administrator or, if they turn it on, by an automatic check. It guarantees neither the person's honesty, nor the quality of their products, nor payments. It is valid for 1 year. The same document can give a badge to only one account. In the event of fraud, well-founded reports or breach of the rules, the badge may be withdrawn and the document blocked so that it can no longer obtain a badge. See the "Verified Account Charter". 10. Reports, warnings, suspension and ban Anyone can report a post, a message or an account; the reported person never knows who reported them. The administrator reviews each report and may remove content, issue a warning, suspend an account for a fixed period or until further notice, withdraw the badge or permanently ban an account. A suspended or banned account can no longer post or write. No refund is due for an account banned for breaking the rules. 11. Live streams and training sessions Live streams are reserved for sellers and Services from level 3; they are not recorded. The number of viewers depends on the tier purchased; beyond it, entry is refused. A training session is private: only invited and accepted people may join. The host is responsible for what is shown and said during their live stream. 12. Welcome videos, advertising and video ads These videos are purchased for an area and a period. The welcome video and the home-page video ad are deleted no later than one month after going online; advertising on the Advertising page is sold for renewable 30-day periods. They must comply with the acceptable use policy; a video refused by the automatic check may be replaced. 13. Availability and liability We do our best to keep the app running without interruption but cannot guarantee it: maintenance and outages of our providers (hosting, video, payments, calls, automatic tools) or of your network may make it temporarily unavailable. To the extent permitted by law, our liability is limited to the amount you paid us over the last 12 months. We are not responsible for exchanges, payments, deliveries or disputes between users. 14. Intellectual property The name, logo, design and code of the app belong to us or are licensed to us. Third-party fonts, icons and libraries are used under their licences (Menu → Licences). 15. Changes These terms and the prices may change. Significant changes are announced in the app before they take effect. Continuing to use the app after that date constitutes acceptance. 16. Governing law and disputes If there is a problem, contact us first: we always seek an amicable solution. 17. Contact Menu → "Write to the administrator". Contact address: [email protected] Payments between users (update of 12 October 2026) Sales, quotes, orders, bookings and offers between a customer and a seller or a service provider are paid directly between them, by the method they choose (cash, Mobile Money, bank transfer, card…). The app never collects this money, does not keep it and does not pass it on; it guarantees neither payment nor delivery. The seller or the provider confirms themselves that they received the payment (“I received the payment”); this confirmation is recorded in their name and creates the invoice and the receipt. The app only collects for its own services (levels, Enterprise subscriptions, badge, paid services, call credit, welcome videos and advertising). Copyright: only publish videos, music and images you created or have the right to use. Every video has a “Report a copyright infringement” button; moderation checks and quickly removes content that breaks these rights. Repeated removals may lead to account suspension. Transport: safety and trip sharing. Before getting in, the client checks that the photo, the vehicle and the plate shown match. During an accepted ride, the client can tap “Share my trip” to send someone close a link showing the ride’s latest known position. This link only works until the ride ends or is cancelled; after that it shows nothing. The app does not replace emergency services: in danger, call your country’s emergency services.